Risk & operations infrastructure for prop firms
Trade Guard. The operational layer for your prop firm.
End to end trader support, withdrawal validation and compliance monitoring, so your prop firm scales while protecting capital and control.
Why prop firms choose us
Prop firm focused operations support, not generic customer service, with accurate, rule driven handling for traders and firms.
Done for you
We hire, train and run quality control. A working operations desk, not a staffing project.
Industry expertise
Teams that specialize in prop firm workflows, platforms and rule environments.
Less admin load
Your internal team is freed from day to day support and operations.
Fast resolution
Structured workflows get trader issues resolved quickly.
Consistent control
Standardized processes apply your rules and policies the same way every time.
Built for prop firm and broker operations
Payouts and support that do not scale sink prop firms. Trade Guard fixes that.
Expert support
Agents trained in prop firm operations, trader workflows and support environments.
Operational support
Dedicated teams trained in proprietary trading firm workflows and platforms.
Protects capital
Structured verification that identifies abuse, enforces rules and reduces risk exposure.
Rules compliance
Consistent enforcement of challenge rules, trading conditions and withdrawal eligibility.
Flexible service
Coverage tailored to your firm size, trader volume and support requirements.
Seamless integration
Trade Guard plugs into your existing operational stack and internal processes.
Escalation framework
Operational oversight and escalation management
We implement structured operational monitoring across all trader interactions and account actions.
Our escalation framework ensures that complex cases are quickly routed to the appropriate operational, risk or finance teams for resolution.
ESCALATION PATH
- Trader contact loggedLive chat or email, tagged to the account
- Rules checkedChallenge phase, drawdown, eligibility
- EscalatedRouted to operations, risk or finance
- Resolved and auditedConversation reviewed for accuracy
Live chat and email
Operations support and guidance
Live chat and email handled by Trade Guard, with accurate guidance and SLA based response times.
- Trader supportStructured workflows for inquiries and issue resolution.ChatEmail
- Challenge guidanceRules, phases, drawdown logic and profit targets explained clearly.ChatEmail
- Onboarding helpAccounts, credentials and platform setup for new traders.Email
- Dashboard helpWalking traders through dashboards, metrics and violations.Chat
- Issue resolutionComplaints, disputes and escalations handled professionally.Email
- Risk detectionHigh risk or abusive clients flagged early to protect the firm.Internal
- Timely responsesSLA based response times for reliable support.ChatEmail
- Quality auditsConversations tracked and reviewed for accuracy and compliance.Internal
Fraud detection, run by people trained on it
Trade Guard agents are trained on our Fraud Detection engine, so every flag is reviewed by someone who knows the tools and your rules.
The engine finds the pattern. The team checks the evidence, holds the payout when it should be held and clears it when it should not. Compliance runs correctly because the same people run the tools every day.
The Fraud Detection engine flags
Identity and access checks, IP and location consistency, VPN use, account sharing, mirrored and copy trading, hedging.
A trained agent reviews the evidence
Trade Guard agents work inside our Fraud Detection tools every day and know your rulebook.
The challenge passes or fails on your rules
Evaluation accounts are judged against your rulebook, with the evidence attached.
The funded account stays compliant
Payouts held or cleared, rules enforced, decision and evidence on the record.
Account lifecycle and withdrawal operations
Trade Guard runs the workflows behind trader accounts and payout validation, with your rules applied accurately every time.
Step 1
Profit eligibility
Account performance and profit thresholds are checked against your withdrawal requirements.
Step 2
Behavior review
Suspicious patterns flagged: rule violations, copy trading or coordinated activity.
Step 3
Approval workflow
Each request is documented and reviewed before it is cleared for payout processing.
Step 4
Cleared for payout
The account returns to normal monitoring, decision and evidence kept on record.
Fully managed prop firm operations
Trade Guard acts as a fully managed operational extension of your prop firm.
Instead of building internal operations teams, Trade Guard provides the structure, staff and workflows required to run the daily operational processes of a modern prop firm.
Your internal team focuses on strategy and growth while Trade Guard manages operational execution.
A complete operational infrastructure
Quality and training
Continuous monitoring, audits and ongoing training on rules, platforms and edge cases.
Supervisors and team leaders
Operational oversight, escalations and consistency across the desk.
Support agents
Trained in prop firm workflows, handling real world trader cases every day.
Your firm: strategy and growth
One vendor. Zero noise. Simple costs.
Trade Guard consolidates the operational infrastructure required to run a prop firm into a single partner.
Single operational partner
One provider managing trader support and operational workflows.
Predictable billing
Simple pricing designed for operational clarity.
Per agent pricing model
Pay only for the operational capacity your firm requires.
Operational efficiency
Internal teams no longer need to manage support hiring, training or supervision.
Scalable capacity
Operational capacity expands as your trader base grows.
No hidden fees
Transparent and predictable operational costs.
Next step
Protect and scale your prop firm operations
Focus on growing your prop firm while Trade Guard manages the operational backbone behind it.
Operational capacity billed per agent, scaling with your trader base.